How do Mexicans rate public services?

The results of INEGI's second annual survey of Mexicans' perceptions of the quality of government services makes for fascinating reading. (The link is below.) The maps illustrating the differences in perceptions by state are very interesting.

http://www.inegi.org.mx/inegi/contenidos/espanol/prensa/Boletines/Boletin/Comunicados/Especiales/2014/junio/comunica3.pdf